tele_mark says:
Excerpt from a feedback email response I got today: " I want to thank you for the pictures you sent yesterday of your tabby. I have two cats of my own glad to see that mine are not the only ones who love Jet boxes."
I take back what I said. This is not a soul-less corporate entity. It's capitalism with compassion. Or REALLY good AI! I'm really trying to work out how to pay off the mortgage and work for this company!
tele_mark says:
Every order now I send them a thank you email with the latest pics attached. I'm in their heads, lol! And they seem to be tailoring the responses. The rep that answered this on said he has a cat named Amber!